Privacy Policy

Privacy at LOBISEN Academy

Last updated: 11 August 2026. This notice explains how LOBISEN Academy handles personal information when you use academylubna.com, create a student account, purchase a course, or use protected course content.

Information we collect

We may collect account and contact information, billing and order details, course enrolment information, lesson progress, support messages, and technical or security information such as IP address, browser data and login activity. We do not ask students to submit sensitive personal data through ordinary course enrolment unless it is genuinely required and handled under appropriate safeguards.

How we use information

We use information to create and manage student accounts, process orders, grant and verify access to purchased courses, remember learning progress, provide support, maintain security, prevent misuse or fraud, communicate service information, and meet administrative or legal obligations.

Payments

When payment methods are enabled, payment providers shown at checkout may process payment credentials under their own privacy terms. LOBISEN receives the order and transaction information required to confirm payment and grant course access.

Protected course access

LOBISEN uses authenticated access checks for protected lessons and course videos. We may store which lessons you completed and the most recent lesson you opened so that your learning experience can continue from where you stopped.

Cookies and similar technologies

Cookies may be used for login sessions, shopping-cart and checkout functions, language and currency preferences, security, and essential site operation. Optional analytics or marketing technologies, when used, should be presented through the relevant consent or preference controls.

Sharing and service providers

Information may be shared with service providers that are reasonably necessary to operate the website, host content, process payments, deliver email, provide support, or protect the service. Information may also be disclosed where required by applicable law or a valid legal process.

International processing

Some technology providers may process data in countries other than your own. Where applicable, LOBISEN will use appropriate contractual, technical, or organizational safeguards for such processing.

Retention

Personal information is kept only for as long as reasonably needed for the purposes described above, including account administration, course access, order records, security, dispute handling, and any applicable record-keeping obligations.

Your choices and rights

Depending on the law that applies to you, you may have rights to request access to, correction of, updating of, or deletion of personal data, and in some circumstances to withdraw consent or object to certain processing. Some records may need to be retained where required for legal, accounting, security, or dispute-resolution purposes.

Security

We use access controls and other reasonable technical and organizational measures intended to protect student accounts, orders, and restricted course content. No online system can guarantee absolute security.

Changes to this notice

We may update this notice when the service, technology, or applicable requirements change. The current version will be posted on this page with an updated date.

Contact

For privacy questions or requests, contact LOBISEN Academy using the contact details published on this website.